Privacy Policy - Odyssey TV Plus

2. Purposes for Collection, Use and Disclosure:

2.1 We will identify the purposes for which we collect, use or disclose personal information at or before the time of collection. The purposes will be limited to those related to our business and to those that a reasonable person would consider appropriate. In most cases, these purposes will be clearly identified in writing. In other cases, depending on the circumstances, the purposes will be implied. For instance, when you sign up to receive a “Odysseytvplus A-List” eNewsletter, you implicitly give us your permission to use your personal information to administer and deliver this service to you. If we intend to use this personal information for purposes not previously identified, we will identify this new purpose before such use.

3. Consent:

3.1 We will obtain your consent for the collection, use and disclosure of your personal information except where inappropriate. How we obtain your consent will depend on the circumstances, as well as the sensitivity of the information collected. We may seek your consent orally or in writing. Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose. You may withdraw your consent at any time to any of the uses contemplated in this privacy policy. Simply, contact a representative of our privacy office at the following e-mail address to have your consent withdrawn: privacyofficer@odysseytvplus.ca . Please note, however, that withdrawing your consent to some of the contemplated uses may render it impossible to continue to provide a service which you have currently requested.

4. Information We Collect and Use:

4.1 We collect your personal information in a number of different ways. For instance, we collect information from you when you sign up for our A-List eNewsletter, register for one of our contests or promotions or complete market research studies conducted by us from time to time. We also collect your information when you post a comment, submit an inquiry, make a purchase or subscribe to a product or service from us. We may also collect your personal information when you request information from us to process a complaint that you have registered with us. For the most part, the type of personal information we collect from you includes the following: name, email address, gender, age, phone number, television/cable service provider and other contact information and personal preferences (when applicable). We will limit the amount and type of personal information collected from you to that which is necessary for the purposes we have communicated to you. Further, we will retain your personal information only for so long as is necessary to fulfil our stated purposes. Upon receiving proper consent from you, we may wish to include your email address in our email list to create a “Lookalike” audience. A “Lookalike” audience on Facebook allows us to reach out to more people who resemble our established client base. A lookalike audience uses either an existing custom audience or conversion data (conversion pixels) as a “seed” and an audience is built of similar users. Lookalike audiences can be used to support certain business objectives, such as: fan acquisition, site registration, or simply to drive awareness to our brand. We use a browser feature called a “cookie” to collect information anonymously and track user patterns on our Website. A cookie is a small text file that is placed on your hard disk by a website. “Cookies” contain a unique identification number that identifies your browser, but not you, to our computers each time you visit our Website. Cookies tell us which pages of our Website are visited and by how many people. The use of cookies is an industry standard and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features available on our Website. In addition to cookies, we may use the following collection methods: third party cookies, pixel tracking, track location, beaconing, advertising networks and Google Analytics. We may use these methods, as well as collect and use your IP address or domain name, to tailor your experience or to assess the amount of traffic on our site. Our Site contains links to other third party sites. We are not responsible for the privacy policies or content on such sites.

5. Use of personal information:

5.1 We may use your personal information in any of the following ways: To provide you with services or information that you have requested from us. This would include the A-List eNewsletter services, contests, promotions, subscription and package details; To manage your A-List account; To better understand your interests or preferences, so that we may recommend particular products, offers or services that are consistent with these interests and preferences; To conduct market research; and To process customer complaints and feedback.

6. Disclosure of personal information:

6.1 Except as set out below, we will not sell, rent, transfer, or disclose your personal information to any third party without your consent: We may disclose certain personal information to third parties solely for the purpose of administering, processing, or fulfilling an order or service you have requested on our behalf. We will insist that any such third parties maintain the confidentiality of the personal information we provide them and to implement appropriate safeguards to prevent its unauthorized disclosure; and We may also disclose your personal information in connection with a corporate reorganization, merger or amalgamation, or pursuant to a sale of all or substantially all of the assets of Odysseytvplus or a division of Odysseytvplus, provided that the uses of such personal information so disclosed continue to be the uses permitted by this privacy policy.

7. Security:

7.1 The security of your personal information is important to us. Odysseytvplus takes technical, contractual, administrative, and physical security steps to protect the personal information that you provide to us. We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this privacy policy and the laws applicable to each specific business. In certain areas, such as when you provide credit card information to us, we work to help protect the security of your credit card information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology. You can help protect the security of your personal information as well. For instance, never give out your password, since this is what is used to access your account or registration information. Also, remember to log out of your account and close your browser window when you finish using any of the Odysseytvplus Sites or surfing the Web, so that other people using the same computer won’t have access to your information.

8. Access to Your Information:

8.1 We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and up-to-date. Upon your request, you shall be informed of the existence, use and disclosure of your information. You may verify the accuracy and completeness of your information, and may request that it be amended, if appropriate. Simply send us an e-mail at privacyofficer@odysseytvplus.ca , and we will look after your request. If you have any questions, comments, complaints or suggestions about this privacy policy or Odysseytvplus's privacy practices, or wish to withdraw your consent to our use of your personal information for any of the purposes contemplated herein you can contact our Privacy Office either via e-mail at privacyofficer@odysseytvplus.ca.