Privacy Policy for Odyssey TV Plus Inc.
At Odyssey TV Plus Inc. ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our streaming services via our website (https://www.Odyssey TV Plus Inc.), mobile apps, or other platforms in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We collect personal information that you voluntarily provide or that is automatically collected when using our streaming services, including:
- Account Information: Name, email address, password, payment details
- Streaming Activity: Titles watched, viewing duration, search history, and preferences
- Device and Usage Data: IP address, browser type, device type, operating system, location (approximate), and log data
- Billing Information: Credit card details and transaction history (processed securely by third-party payment processors)
2. How We Use Your Information
We use your information to:
- Provide, personalize, and improve your streaming experience
- Authenticate and manage user accounts
- Process payments and subscriptions
- Provide customer support
- Monitor service performance and prevent abuse
- Send updates, service notices, or marketing emails (with your explicit consent)
- Comply with legal and regulatory requirements
3. Consent
By signing up and using our service, you consent to our collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, contact us at privacy@OdysseyTVPlusInc.ca.
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers (e.g., cloud hosting, customer support, payment processing) under strict confidentiality agreements
- Content partners (for anonymized analytics or licensing reporting purposes)
- Legal or regulatory authorities, if required by law or legal process
5. Data Retention
We retain your personal information for as long as your account is active, and for up to 90 days after cancellation, unless longer retention is required by law. After this period, your data is securely deleted or anonymized.
6. Security Measures
We take reasonable steps to protect your data using encryption, secure storage, access controls, and regular monitoring. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session
- Recommend personalized content
- Measure and improve usage patterns
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.
8. Children's Privacy
Our services are intended for users aged 14 and over. We do not knowingly collect personal information from children under 14 without verifiable parental consent, particularly in jurisdictions like Quebec where applicable laws set this threshold.
9. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Withdraw consent for data use
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at privacy@odysseytvplus.ca
10. International Users
If you are accessing our service from outside Canada, please be aware that your data may be processed and stored in Canada or other countries where our service providers operate. We use contractual and technical safeguards to protect your data in accordance with Canadian standards.
11. Changes to This Policy
We may update this policy periodically. We will notify you of material changes through our website or app. Continued use of our service indicates acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about your privacy or this policy, contact us at:
Odyssey TV Plus Inc.
437 Danforth Avenue, 3rd Floor
Toronto, Ontario, Canada
M4K 1P1
Email: privacy@odysseytvplus.ca
Last updated: June 1, 2025