01
02
03
04
05
06
07
08
09
10
01
02
03
04
05
06
07
08
09
10
01
02
03
04
01
02
03
As a subscriber, you are automatically charged once a month on the date you signed up. Your Odyssey TV Plus subscription is charged at the beginning of your billing cycle and can take several days to appear on your account.
If your billing date is scheduled for a day that does not occur in every month (for example, the 31st), you will be billed on the last day of that month instead.
04
05
If the bank or financial institution declined the charge, check that your payment information—such as postal code, security code, expiration date—are correct online in your Odyssey TV Plus profile. If everything is correct, you can retry your payment.
You can also try a different payment method. Just sign in to your account and select “Manage payment info.”
If you're still having trouble, you may need to check with your bank or credit card and make sure your payment method supports e-commerce transactions.
06
07
08
01
If you cannot launch the app, first try resetting your device.
If you still have issues, your device may not be connected to the internet. Try confirming that other devices you have are connecting to internet.
If other devices are also not connecting to the internet, you should try resetting your router and modem.
If your internet is down, contact your local internet service provider.
02
If you can launch the Odyssey TV Plus app, but the channels on Odyssey TV Plus are working, you should try resetting your device.
If you still have issues, your device may not be connected to the internet. Try confirming that other devices you have are connecting to internet.
If other devices are also not connecting to the internet, you should try resetting your router and modem.
If your internet is down, contact your local internet service provider.